FAQ

Yes! We currently serve San Bernardino County, Riverside County, and Greater Los Angeles. If you’re just outside these areas, contact us—we may be able to help.

Please have your devices fully charged and bring any chargers, remotes, or accessories you typically use. If you have a list of tech issues or questions, jot them down—this helps us use your time effectively.

Yes! We work with all major brands including Apple, Android, Windows, Roku, Amazon Fire, smart TVs, and more. If it plugs in, turns on, or connects to Wi-Fi, we can probably help.

Absolutely. Many clients are booked by adult children, caregivers, or friends. We’re happy to coordinate with you to make the process easy and smooth.

That’s common—and okay! We’ll cover as much as possible during your session. You can also schedule a follow-up or ask about a discounted multi-session plan for ongoing support.

Yes. We offer weekly group sessions for retirement communities, senior centers, and independent living facilities. These can be customized by topic or skill level.

Payments are due after each session. We accept cash, credit/debit, or digital payments (e.g., Venmo, Zelle, or Square). Group contracts may include invoicing options.

Yes. We do not save passwords or personal data. Any information you share is treated with full confidentiality. A full privacy policy will be available on the website.